Warranty Policy

ENERZ Warranty Policy

1. Warranty Overview

ENERZ products are manufactured with strict quality control standards. .

2. Warranty Coverage

Covered Under Warranty:

  • Internal short circuits.

  • Defective cells or plates due to manufacturing faults.

  • Failure of the battery to hold charge under standard usage conditions.

3. Exclusions from Warranty

Not Covered Under Warranty:

  • Physical damage, cracks, or breakage of the product.

  • Misuse, improper installation, or failure to follow operating instructions.

  • Overloading or use beyond specified capacity.

  • Damage caused by external factors such as fire, water, accident, or corrosion.

  • Tampering, modification, or repair by unauthorized personnel or service centers without prior ENERZ approval.

4. Warranty Summary

Free Replacement Period:
Months Free-of-Cost Replacement.

Pro-Rata Warranty:

Pro-Rata warranty period, offering flat 50% off on MRP for eligible replacements.

5. Warranty Claim Process

To claim your warranty:

  1. Submit proof of purchase (invoice or receipt).

  2. Provide the product’s serial number and clear photographs from all sides.

  3. ENERZ authorized  pickup .

  4. Upon approval, replacement or discounted purchase will be arranged as per warranty terms.

📱 To Claim Warranty:
Contact ENERZ Support via WhatsApp: +91 9041767378

6. General Terms

  • This warranty is non-transferable and applies only to the original purchaser.

  • ENERZ reserves the right to repair, replace, or provide an equivalent product at its discretion.